If your scorecard showed pricing gaps, this free video will help you understand why those leaks happen and how to start fixing them with a better pricing system.
In this short training, you’ll learn why underquoting, vague scope, outdated fees, hourly billing, and weak fee reviews can quietly reduce your firm’s margin and what to do about it.
Many accounting and tax firms are already busy.
Clients are being served.
Deadlines are being met.
The team is working hard.
Invoices are going out.
But profit can still feel tighter than it should.
That usually happens when pricing is not structured enough.
Old retainers stay in place.
Clients ask for “quick favours.”
Scope expands without a fee change.
Quotes are copied from old proposals.
Fee reviews get delayed.
Premium clients receive too much access for too little fee.
None of these may look serious on its own.
But across a firm, these small pricing leaks can quietly reduce margin, create team pressure, and make the business feel busier than it is profitable.
It is usually a collection of small pricing, scope, quoting, and fee review gaps that quietly cost the firm money.

Random fee increases are not a pricing strategy.
A proper pricing system helps your firm understand what the client actually needs, what level of support they value, what scope is included, what should cost extra, and how to present the fee clearly.
That is why we created the Surplus Pricing Reset Training.
It gives you the pricing foundation behind better fee conversations, clearer scope, stronger service tiers, and more confident value-based pricing.
Your Next Step
A practical value pricing training program for accounting, bookkeeping, and tax firms that want to stop underquoting, reduce scope creep, build better pricing tiers, and communicate value with more confidence.

One-time payment. Immediate access. Built for accounting, bookkeeping, and tax firms.
The training helps you understand the pricing principles behind a more profitable accounting firm and gives you a clearer way to think about your fees, packages, scope, and value conversations.

Module 1 Part 1:
Understand why pricing is one of the most powerful profit levers in your firm, and why small pricing improvements can have a major effect on margin.

Module 1 Part 2:
Learn why hourly billing can punish efficiency, limit earning potential, and keep clients focused on time instead of outcomes.

Module 1 Part 3:
Learn how to think beyond tasks and hours, and start pricing around value, scope, complexity, risk, urgency, access, and client outcomes.

Module 2 Part 1:
Understand how clients perceive price, value, options, and risk so your pricing conversations feel clearer and more confident.

Module 2 Part 2:
Learn how to structure three service levels so clients can choose the level of support, communication, advice, and access they value.

Module 2 Part 2:
Understand how different clients value different things and why price-sensitive clients, value-seeking clients, and high-touch clients should not all receive the same package.

Module 2 Part 3:
Learn how to define what is included, what is excluded, and what should trigger an additional fee before extra work becomes unpaid work.

Module 3 and 4:
See how the Surplus methodology helps turn pricing strategy into clearer quotes, service levels, proposals, and scope boundaries.
The goal is not to make you “learn about value pricing” and then leave you wondering what to do next.
The goal is to help you think differently about how your firm prices, scopes, packages, and communicates its work.
After the training, you should be able to look at your current pricing process and ask better questions:
Are we charging based on value or just time?
Are we clear about what is included?
Are we giving clients the right options?
Are we underpricing high-touch clients?
Are we explaining value clearly enough?
Are we allowing scope creep because our process is vague?
Are our fees still aligned with the work being delivered?
That is where better pricing starts.
To help you apply the training, you’ll also get practical worksheets and checklists you can use to review your current pricing process.

Identify where your firm may be losing margin through underquoting, old fees, inconsistent pricing, and underpriced clients.

Clarify what is included, what is excluded, and what should trigger an additional fee before “quick favours” become unpaid work.

Build a Core, Value, and Premium structure for one service line, including value language, scope boundaries, add-ons, and client-facing positioning.

Surplus Pricing Reset Training
A practical training program that helps accounting and tax firms understand value pricing, scope control, tiered proposals, and pricing confidence.
Pricing Leakage Audit Worksheet
Identify where your firm may be losing margin through underquoting, old fees, inconsistent pricing, and underpriced clients.
Scope & Fee Protection Checklist
Clarify what is included, what is excluded, and what should trigger an additional fee before “quick favours” become unpaid work.
Three-Tier Pricing Builder
Build a Core, Value, and Premium structure for one service line, including value language, scope boundaries, add-ons, and client-facing positioning.
One-time payment. Immediate access. Built for accounting, bookkeeping, and tax firms.
You own or manage an accounting, bookkeeping, or tax firm
You suspect some clients are underpriced
Your firm still relies on hourly billing, old retainers, fixed
fees, or manual quotes
Clients ask for extra work that is not always repriced
Fee increases feel awkward or inconsistent
You want to move toward value-based or tiered pricing
You want clearer pricing conversations with clients
You want to protect margin without damaging relationships
You want a better foundation before using Surplus software fully
You are not involved in pricing or fee decisions
You are only looking for the cheapest way to quote clients
You are not open to changing how your firm prices work
You want a magic formula that tells you the exact fee for every client
You already have a fully systemised pricing process that works well across your firm
The Surplus Pricing Reset Training helps you understand the pricing principles.
Surplus Software helps you apply those principles through structured quotes, scope, service tiers, proposals, payment terms, and client acceptance.
So you do not need to choose between learning and implementation.
Start with the training to understand the method.
Then, when you are ready to apply it practically, you can start your 14-day guided Surplus trial or book a Pricing Process Demo.

If one client is underpriced by only R1,000 per month, that is R12,000 per year in missed revenue.
If five clients are underpriced by R1,000 per month, that is R60,000 per year.
Most firms do not need hundreds of changes to see the value of better pricing.
They need to identify the first few leaks.
An old retainer.
A vague scope.
A client who has grown.
A premium client paying a basic fee.
A service line that is still priced from hours or guesswork.
The training helps you understand where to look and how to start thinking about pricing more clearly.
You do not need to rebuild your entire pricing model overnight.
Start with one repeatable service.
For example:
Monthly bookkeeping
Accounting retainers
Payroll
Annual compliance
Management accounts
Tax advisory
New client onboarding
Use the training to understand the pricing principles.
Then choose one service line, define the scope, create three service levels, improve your value language, and review whether your current fees still make sense.
That is how you start turning pricing from guesswork into a system.

No. The training is useful for firms using hourly billing, fixed fees, retainers, packages, or a mix of pricing methods.
The goal is to help you build a more intentional pricing system, regardless of where you are starting from.
No. No proper pricing system can give one magic number for every client.
The training helps you understand the value drivers, scope factors, tiering logic, and client expectations that should influence your pricing.
No.
The training teaches the pricing method.
Surplus Software helps you apply the method through structured quotes, proposals, service tiers, scope, payment terms, and client acceptance.
If you want to understand the pricing method first, start with the training.
If you already know you need a better quoting and proposal system, book a Pricing Process Demo or start the 14-day guided trial.
Yes, the training can be useful for partners, managers, and team members who are involved in pricing, proposals, scope, or client conversations.
If your team helps quote, scope, or manage client expectations, they should understand the pricing method too.
You’ll get access after purchase.
You can start immediately and work through the training at your own pace.
No.
The training is useful for smaller and growing firms too, especially if you have recurring clients, repeatable services, retainers, or pricing that has become inconsistent over time.
Your scorecard showed where pricing may be leaking inside your firm.
Now the next step is to understand why those leaks happen and how to start fixing them.
The Surplus Pricing Reset Training gives you a practical foundation for better pricing, clearer scope, stronger service tiers, and more confident fee conversations.
One-time payment. Immediate access. Built for accounting, bookkeeping, and tax firms.
If you already know your pricing process needs work and you want to see how Surplus can help you build structured quotes, define scope, offer tiered pricing options, and move from proposal to acceptance, you can book a Pricing Process Demo.
Explore how Surplus Pricing software can optimise pricing strategies and enhance your bottom line.
Put Surplus Pricing software to the test and enjoy a 14-day free trial, no credit card is required.