Getting started with Surplus Pricing
We’re excited to have you on board to optimise your pricing strategies and boost profitability.
Log into your brand new Surplus Pricing platform with your unique log in details. You automatically have admin rights to the system. This means that you have access to all features of the platform.
Follow these steps to get started:
Step 01
Settings - Company Details
Company Details
Enter your company information in the specified fields.
Company Logo
Upload your logo to generate professional fee proposals. Click to upload or drag and drop (ensure the logo meets specified format and file size requirements).
Banking Details
Enhance client convenience by adding your bank details to invoices, simplifying the payment process.
Step 02
Settings - Contract Setup
Update Fee Proposal Terms and Conditions
Update the terms and conditions for your client fee proposals as well as the note to accompany your email.
Update Invoice Terms and Conditions
Revise the terms to include with your invoices and update the note to include with your email.
Update Debit Order Mandate
Update the wording as per your bank requirements for your debit order mandate.
Step 03
Quote Setup
Define Scope of Work
Use this page to set your pricing based on the project's scope. Split the project into sections like Planning, Execution, and Finalisation. Even if not all projects have distinct sections, this method helps with organisation, especially for teams, timeframes, and frequencies.
Each section's name and its total price form a task list when the client accepts the quote. For each section, include a basic question about the project, and more questions for additional charges. Questions can be Option Buttons, Dropdowns, Checkboxes, or Date pickers. Link questions to a percentage fee increase or fixed value. Use the note field for fixed value calculations, like multiplying the charge-out rate by the time allocation. Add Condition lets you set IF conditions on number multiplication.
Define Service Levels
To differentiate services by quality and boost profitability, stratify them into two or three levels. Start by grouping clients based on their service quality preferences. Consider intangible benefits like turnaround time, work quality, engagement, accessibility, and risk factors. Display the service levels with the most valuable offering on the left and the least valuable on the right. Name each package thoughtfully to highlight key benefits or target audiences. Determine relative price increases based on the minimum service requirements, with the least expensive option on the right. Keep the option offering good value for money in the middle. This strategy maximises profitability while meeting customer needs and expectations.
Offer Rewards
Promote client collaboration and loyalty by providing rewards. Address potential challenges from difficult client behaviours and explore ways clients can streamline tasks, like timing, workload reduction, technology adoption, and ongoing commitment. Provide percentage rewards in exchange for their collaboration.
Suggest Additional Services
Seize the opportunity to boost your sales. When the client is ready to buy, they're more receptive to upselling or adding extra items. Provide attractive enhancements to enrich their experience and improve results. After the main purchase, complementary services can be viewed as small, affordable ways to enhance their experience.
Set Payment Schedule
Customise the payment schedule to suit the service firm and its clients, considering factors like project duration, complexity, and client preferences.
Step 04
Preferences
Inflation
Increase your fees annually by adjusting for inflation. Document 8% as 0.08.
Regions
Consider how geographic location affects client preferences, fee sensitivity, income levels, cost of living, market saturation, client accessibility, and technology availability. Tailor marketing strategies, pricing models, and service levels accordingly.
Client Profile
Understand the demographics, psychographics, and behaviour of different client segments to incorporate profit drivers into your pricing strategy and tool.
Step 05
Manage Users
Add User
To add a user, input their information, prompting them to set their password. Client owners can upload their signatures by clicking the edit button to
Step 06
Integration
Integrate with Accounting Software
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Step 07
Setup Clients
Import Clients
Use this function to import your entire client base. Export your client list from your accounting software in CSV format and drag and drop it here. Our intuitive system guides you through matching each column to the corresponding field, making setup a breeze. Plus, import client owners and managers directly from your spreadsheet for seamless integration.
