Frequently Asked Questions

Quick and Useful Answers to Common Questions

Which pricing bundle is for me?

Discover the perfect pricing bundle to suit your unique needs. Each bundle is meticulously crafted to provide maximum benefits at the lowest investment, ensuring scalability as your business evolves. For sole proprietors, freelancers, or startups, our Starter bundle offers comprehensive coverage. The Basic option caters to growing firms with increased volumes. Elevate your team and project management with our Value option. And for established firms seeking specialised intervention to optimise pricing for each service, the Premium bundle is the ultimate choice. Choose the bundle that aligns perfectly with your business goals and ambitions.

What is the minimum sign-up period?

No minimum sign-up period applies.

Are there any cancellation fees?

Our cancellation process is straightforward and hassle-free. All we require is a one-calendar month notification. This allows you plenty of time to export any client or sales data from the system before permanent access is removed.

Is there a setup fee?

There are no setup fees with our service. We provide pre-written pricing frameworks to offer guidance for general professional services. You have the flexibility to tailor these frameworks to suit your client’s needs and your firm’s charge-out rates. Alternatively, you can create your pricing framework from scratch. Rest assured, our pricing consultants are here to assist you every step of the way and provide setup guidance whenever needed. Your success is our priority, and we’re committed to supporting you in achieving your goals.

How long does it take to implement Surplus Pricing Software in my company?

The duration to set up your pricing on the system can vary based on factors such as the complexity of your service fees, the number of users needing to become familiar with the system, and the process of importing all your client contacts. Typically, medium-sized professional firms complete this setup within 1 to 2 weeks.

Can Surplus Pricing be integrated into my accounting system?

Surplus Pricing seamlessly integrates with accounting software, automatically synchronising all accepted quotes across platforms. This feature saves time by eliminating the need for manual data transfer and reduces the risk of human errors.

Where will my data be stored/hosted?

Your data is stored on Microsoft Azure, a global network of data centres designed to deliver fast, secure, and reliable cloud computing services. These data centres are strategically located across the globe, ensuring high availability and redundancy to safeguard against failures. With Azure’s distributed infrastructure, you benefit from a resilient, scalable, and globally available platform.

Is Surplus Pricing available as an on-premise solution, or is it cloud-based?

Surplus Pricing Software is optimized for cloud-based usage and is compatible with both computers and tablets, ensuring seamless performance across borders and devices.

Surplus Pricing

Discover How Surplus Pricing Can Help Your Business

Surplus Pricing offers a user-friendly value-based pricing system that’s both quick and efficient, ensuring you set the right price for your work without excessive effort or hassle. 

Contact one of our value-based pricing experts to learn how Surplus can elevate your business to the next level.

Let Surplus help you maximise your profits!

Tired of pricing guesswork?

Sign up for a free trial and see the difference that value-based pricing can make for your business.